For support: call extension 5-Help (212-305-4357), email us, or instantly connect to a technician with CUMC IT eSupport
Connecting to the Wireless CUMC Networks
Locations and Support
Wireless access is only available at some locations on the CUMC campus, please see the list of wireless locations.
Linux and Unix systems may not be able to connect to the secured wireless networks, and support cannot be provided for these operating systems. Steps on installing VPN for Linux are provided as a courtesy but may not work for all versions.
Windows XP, Vista and Macintosh OS 10.4 and up are supported, please see information below regarding the different wireless networks and how to configure these operating systems to connect. NOTE: Windows 64-bit systems are not able to use VPN or the Rome Wireless network, but may use Athens. Please click here for more information.
Available Wireless Networks
CUMC has three wireless networks available on campus:
Athens and Rome are the secured wireless networks, and require a login (typically your UNI) and special configuration on your computer in order to connect.
The Wireless Guest Network (broadcast as guest-net) is not secured. It does not require special configuration other than selecting this network for your wireless card's connection and agreeing to the Terms and Conditions and Acceptable Use page. Only basic services such as web browsing and email are allowed.
Please take the following into consideration when deciding which network to use:
Faculty, staff and students should always use one of the secured networks. They are absolutely required when working with patient data and other sensitive information. Many academic, research, and work-related applications and sites are not available unless connected to Athens or Rome.
It is recommended to use Athens whenever possible. Rome should only be configured on older systems that do not have the necessary wireless authentication and encryption protocols, or for use as a back up method.
Support for guest-net is limited to verifying whether the network is currently operational. Basic instructions on connecting are provided at the bottom of this page as a courtesy only.
Athens and Rome - Configuring your Computer
Athens and Rome require different configurations depending on your computer's operating system; please see the appropriate instructions found under each link. It is fine to install both types of software necessary for Rome and Athens as they will not conflict with each other.
As with the Wired network, all computers must first:
Have received all critical updates and patches for their operating systems
Have updated antivirus and antispyware programs running
Be free of viruses, trojans, and other malicious programs
Please be sure to have existing systems scanned for these prior to registration, or they could be blocked from the network.
Athens - operating systems not listed below are not supported on Athens due to required wireless authentication and encryption protocols.
Rome
Rome requires installation of the VPN program, please visit our VPN page for full instructions.
Connecting to guest-net The Wireless Guest Network does not require special configuration or login. Your computer can connect by selecting "guest-net" from the list of networks your computer's wireless card sees within range.
Once connected, your web browser will be redirected to a disclaimer page listing the Terms and Conditions and Acceptable Use for the Wireless Guest Network. You must select "I Agree" at the bottom of the page in order to use guest-net.
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